Dallas, Texas

We’re open Monday – Friday, 9 AM – 6:00 PM CST

Phone: 1-800-541-0740

Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I create an account?

​If you would like to create an account without ordering, visit this page: https://www.ganodermacoffee.com/my-account/ and enter your information to register an account.

What are the delivery charges for orders from Ganoderma Coffee?

In order to determine the delivery charges, just add the items you would like to order to your cart.  You can then estimate the shipping to your destination by entering your zipcode.

Which payment methods are accepted for ganodermacoffee.com?

We accept all major credit card, paypal express, venmo, and check/money orders.

How long will delivery take?

Delivery is roughly 2-3 days anywhere in the United States.  Outside of the US can take from 10-20 business days depending on the method of shipment that you choose.

How secure is shopping on GanodermaCoffee.com? Is my data protected?

Shopping is very secure.  Your privacy is our #1 priority.  All pages of this website have SSL encryption.

What exactly happens after ordering?

After you place your order, you will receive a confirmation email.  Once the order has shipped, we will send you a notification that you order is in transit with the tracking information.

Do I receive an invoice for my order?

After you place your order, you will receive a confirmation.  If you would like, you will also be able to download a PDF invoice.

Send us an email