Common queries answered
Frequently asked Questions
If you would like to create an account without ordering, visit this page: https://www.ganodermacoffee.com/my-account/ and enter your information to register an account.
Shopping is very secure. Your privacy is our #1 priority. All pages of this website have SSL encryption.
In order to determine the delivery charges, just add the items you would like to order to your cart. You can then estimate the shipping to your destination by entering your zip code.
We accept all major credit card, paypal express, venmo, amazon pay and checks(thru paypal).
Delivery is roughly 2-3 days anywhere in the United States. Outside of the US can take from 10-20 business days depending on the method of shipment that you choose.
After you place your order, you will receive a confirmation email. Once the order has shipped, we will send you a notification that you order is in transit with the tracking information.
After you place your order, you will receive a confirmation. If you would like, you will also be able to download a PDF invoice.
Yes, all orders are shipped in one package unless you are ordering a large quantity of products and the cannot fit into one box.
If you have not placed the order, you can edit the shipping address on the checkout page.
If you have already finalized the order, and you made a mistake, please call us at 1-800-541-0740.
Give us a call at 1-800-541-0740
You can log into your account and click on orders. You will see all of the orders that you have made.
Once you see the correct order click the view order, and then you will see the tracking information.
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We ship to all countries, but most of the time, the shipping is cost prohibitive.